FAQ's

Orders are usually packaged the same day and collected by our tracked courier the following morning. Standard UK shipping takes 2–3 business days.

Shipping costs are calculated by parcel weight and location, and will be clearly shown at checkout before you buy. Free standard shipping applies automatically on:

• Mainland UK: Orders over £70

• Remote UK Locations: Orders over £120

All of our hookbaits are stabilized with fish-friendly preservatives—meaning they have a long shelf life and don't require freezing.

Keep your tubs tightly sealed and stored in a cool, dark place away from direct sunlight and extreme temperatures (avoid leaving them in hot cars or bivvies). Stored correctly, they will retain their full attractor profile, texture, and buoyancy for up to 12 months.

Our pop-ups are engineered for maximum long-term buoyancy. They will comfortably stay suspended for at least 24 to 48 hours—even when pierced with a bait needle or submerged in deep, high-pressure waters.

During development, our pop-ups stayed buoyant for well over 7 days in tank tests!

Yes, but it isn't necessary! Our hookbaits are already formulated and pushed to the highest levels of attraction straight out of the tub.

However, if you want to add an extra layer of instant attraction, our baits readily absorb additional liquid foods, oils, and aminos—some of our wafter ranges even come with a booster included in the pot! Simply add a few drops to the tub the day before your session and shake to coat evenly.

Please note: Adding excessive amounts of liquid to any hookbait can affect its buoyancy!

100%. All of our hookbait formulas utilize high-grade milk proteins, amino profiles, natural extracts, and feeding triggers that are fully digestible, non-toxic, and safe for carp and the broader aquatic ecosystem.

We want you to be completely happy with your order! We accept returns on unused, unopened tubs in their original condition within 14 days of delivery.

Due to product safety and bait integrity, we cannot accept returns on opened products. If your order arrives damaged or faulty, simply email us clear photos of the issue within 48 hours of delivery and we'll send a replacement or issue a full refund immediately.

For complete details, see our Returns & Refunds page.